In order to accommodate the dramatic increase in usage for our YuJa video management service due to the COVID-19 pandemic, we have had to adjust some of the default settings for video recordings and uploads to the service. In particular, auto-captions will no longer be generated for all recordings and uploads by default.
All videos added to YuJa still will have the option of auto captioning — it will just need to be requested by interested faculty on a video-by-video basis. The request is made through YuJa and an email will be sent to you when captioning is complete.
Instructions for requesting auto captions for a video are available at: https://wlu.box.com/s/4mwhkswgrgydhbsqnqa8ojm566resava.
We apologize for any inconvenience this adjustment may cause.
Please email the ITS Information Desk at firstname.lastname@example.org or call 540-458-4357 with any questions or concerns.